I ship within Canada, and do charge for shipping. As a sole-proprietor of handmade ceramics, I cannot offer free shipping. I will contact you if your shipping cost exceeds your item purchase price.
Shipping costs primarily cover the cost of postage, but also include the cost of packaging materials. Ceramics needs to be packed well and requires sturdy and durable materials. I use both new as well as recyclable and recycled, clean materials to keep costs down and be eco friendly when I can.
After a purchase is made, I will send you an email to confirm the ship-to address, and let you know the expected ship date of your purchase. It is the buyer's responsibility to make sure the address is correct, and that the purchase is going to a secure location. I am not responsible for lost or stolen packages.
Contact me with any questions, concerns, or checkout problems.